Please use this form for enquiries regarding items delayed, missing or have
missing contents mailed in New Zealand or items with missing contents from
overseas. Call our Customer Service Centre 0800 501 501 if you have any difficulties
filling in the form.
Please be aware - if you fill in this form you agree with the following declaration:
I declare that to the best of my knowledge the information provided on this form
is true and correct. Furthermore, I am aware that if I make a false statement, I
may be prosecuted for a criminal offence.
Your personal information is being collected by New Zealand Post for the purpose
of investigating, and making a decision on, your claim for compensation. This information
may be disclosed to third parties in the course of our investigation. You have the
right to see and correct the information we hold about you by contacting our
Customer Service Centre on 0800 501 501 or writing to us at:
